Effective Date: January 20, 2026

Last Updated: January 17, 2026

Welcome to CPG Canary. These Terms of Service ("Terms") govern your use of the CPG Canary platform, including the marketing site (https://cpgcanary.ai) and the application (https://app.cpgcanary.ai) (collectively, the "Service"), operated by Lloyd Labs LLC ("Company," "we," "us," or "our").

By accessing or using CPG Canary, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of Service

CPG Canary is a commercial viability engine for CPG food and beverage products. The Service provides product intelligence, risk assessment, competitive positioning analysis, and strategic guidance through an initial analysis report and ongoing strategy chat.

Important: CPG Canary provides informational guidance only. It is not a substitute for professional legal, regulatory, financial, or business advice.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. By using CPG Canary, you represent that you meet these requirements.

3. Account Registration

To access the Service, you must create an account with accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your login credentials

• All activity that occurs under your account

• Notifying us immediately of any unauthorized access

Each authorized user on a team plan must have their own login credentials. Sharing credentials between individuals is prohibited.

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Subscription and Payment

4.1 Pricing

Access to CPG Canary requires a paid subscription. Current pricing is available at https://cpgcanary.ai. We reserve the right to change pricing with 30 days notice to existing subscribers.

4.2 Payment Processing

Payments are processed securely through Stripe. By providing payment information, you authorize us to charge your payment method for subscription fees. See Stripe's terms at https://stripe.com/legal.

4.3 Billing Cycle

Subscriptions are billed monthly or as otherwise specified at purchase. Your subscription will automatically renew unless canceled before the renewal date.

4.4 Refund Policy

Due to the digital nature of this product and the immediate delivery of analysis services, all sales are final. If you experience technical issues that prevent you from using the Service, contact us and we will work to resolve them.

4.5 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. No partial refunds are provided for unused time.

5. Acceptable Use

You agree NOT to:

• Share your account credentials with others

• Use automated systems, bots, or scripts to access the Service

• Resell, redistribute, or commercialize analyses generated by the Service, except that subscribers on Agency or Consultant plans may use analyses in the course of providing services to their clients

• Use the Service for any unlawful purpose

• Attempt to reverse-engineer, decompile, or extract the underlying algorithms, models, or data

• Interfere with or disrupt the Service or its infrastructure

• Misrepresent your identity or affiliation

We reserve the right to suspend or terminate access for violations of these terms.

6. Intellectual Property

6.1 Our IP

CPG Canary, including its software, algorithms, case study database, user interface, and branding, is owned by Lloyd Labs LLC. You may not copy, modify, or create derivative works without our written consent.

6.2 Your IP

You retain full ownership of the product concepts, descriptions, and other information you submit to the Service. We claim no ownership over your inputs or the strategy reports generated for you.

6.3 License to Use Your Inputs

By submitting information to the Service, you grant us a limited license to process that information solely to provide the Service to you. We do not use your inputs to train our models or share them with other users.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy at https://cpgcanary.ai/privacy.

Key points:

• Your product concepts are never used to train AI models

• We do not retain your full analysis history long-term. Project memory is stored locally via JSON export. Limited metadata and usage records may be retained for service operation.

• Live submissions may be viewed by administrators solely for quality and safety monitoring

• We do not sell or share your data with third parties except as necessary to provide the Service

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We do not warrant that:

• The Service will be uninterrupted, error-free, or secure

• Results will be accurate, reliable, or complete

• The Service will meet your specific requirements

Certain features rely on third-party data providers. We do not guarantee the continued availability of any specific data source.

CPG Canary provides directional guidance based on available data and pattern analysis. We do not guarantee business outcomes.

9. Limitation of Liability

9.1 Informational Purpose Only

CPG Canary provides market intelligence, risk assessment, and strategic guidance for informational purposes only. This information does not constitute:

• Legal advice

• Financial advice

• Regulatory compliance advice

• Professional business consulting

You are solely responsible for validating all findings and making your own business decisions.

9.2 Acknowledgments

By using the Service, you acknowledge that:

• Risk assessments are opinions based on pattern matching and available data, not predictions of actual outcomes

• Regulatory information is subject to change and may not reflect current law in all jurisdictions

• Pricing and competitive data is derived from licensed third-party sources and may contain errors

• Market conditions change rapidly and past patterns do not guarantee future outcomes

9.3 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LLOYD LABS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Lost profits or revenue

• Failed product launches

• Regulatory penalties

• Business losses of any kind

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless Lloyd Labs LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from:

• Your use of the Service

• Your violation of these Terms

• Your violation of any third-party rights

• Any business decisions you make based on information from the Service

11. Modifications to Service

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice. We will not be liable for any modification, suspension, or discontinuation of the Service.

If CPG Canary is discontinued entirely, we will provide at least 90 days notice to active subscribers. Prepaid subscribers will receive a pro-rata refund for any unused portion of their subscription.

12. Changes to Terms

We may update these Terms at any time. Material changes will be communicated via email or through the Service at least 30 days before taking effect. Your continued use of the Service after changes constitutes acceptance of the updated Terms.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Nebraska, United States, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except that either party may seek injunctive relief in court for intellectual property violations or bring an individual action in small claims court if the claim qualifies.

You agree to resolve disputes on an individual basis and waive any right to participate in class actions.

14. General Provisions

• Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Lloyd Labs LLC regarding the Service.

• Severability: If any provision is found unenforceable, the remaining provisions remain in full effect.

• Waiver: Our failure to enforce any provision does not waive our right to enforce it later.

• Assignment: You may not assign these Terms without our consent. We may assign them freely in connection with a merger, acquisition, or sale of assets.

• Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control.

15. Contact Us

For questions about these Terms, contact us at:

Lloyd Labs LLC
Email: info@cpgcanary.ai
Website: https://cpgcanary.ai

By using CPG Canary, you acknowledge that you have read, understood, and agree to these Terms of Service.